ENERGY-AND-UTILITIES-CLOUD TEST PRACTICE - FLEXIBLE ENERGY-AND-UTILITIES-CLOUD TESTING ENGINE

Energy-and-Utilities-Cloud Test Practice - Flexible Energy-and-Utilities-Cloud Testing Engine

Energy-and-Utilities-Cloud Test Practice - Flexible Energy-and-Utilities-Cloud Testing Engine

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Salesforce Energy and Utilities Cloud Accredited Professional Exam Sample Questions (Q21-Q26):

NEW QUESTION # 21
When using IDX Workbench and Google Chrome as the default browser, then migrated OmniScripts, integration procedures, and FlexCards will automatically activate in the target org.
How should a consultant manually configure this automatic activation feature in the system if a different browser is used?

  • A. By Installing Node.js + Velocity Build Tool
  • B. By Installing Node.js + Puppeteer module
  • C. By Installing Node.js + Visual Studio
  • D. By Installing Node.js + SFDX

Answer: B


NEW QUESTION # 22
An energy company offers multiple products to its industrial and commercial customers. They need to create a quote for a customer for multiple sites.
How would a consultant meet this business requirement?

  • A. Create an opportunity, add products to it. then submit it tothe MultiAppHandler class
  • B. Create a multi-site quote, add members to the quote, and add products for each site
  • C. Create a Master quote, create group(s). add the quote group members, add products, and apply to the group.
  • D. Create quotes for each individual site and add products, then run multi-site batch jobs.

Answer: C

Explanation:
For a consultant to meet the business requirement of creating a quote for a customer with multiple sites, the most efficient approach within Salesforce Energy and Utilities Cloud is to create a Master quote and then organize the products and services by site using groups within the quote. This method allows the consultant to manage the complexities of multi-site quotes systematically, ensuring that each site's specific needs are addressed within a single, overarching quote structure, thereby streamlining the quoting process for complex customer scenarios.References= Salesforce documentation on CPQ and quoting best practices outlines the process of creating Master quotes and utilizing groups to manage complex quoting scenarios, such as quotes for customers with multiple sites:https://help.salesforce.com/articleView?id=cpq_quotes.htm&type=5


NEW QUESTION # 23
During a discovery session, an energy company mentioned they have a high response rate for customer satisfaction surveys. However, the company has noticed consistently negative feedback about its electric utility-payment set-up, stating the customer would like to see payment confirmations from their respective financial institution with payments.
What's one area the consultant should consider for process improvement?

  • A. Payment reminders
  • B. Electronic funds transfers
  • C. Rate change notifications
  • D. Customer satisfaction surveys

Answer: B


NEW QUESTION # 24
Which three features are included in the Energy and Utilities Cloud Console?

  • A. Configuration options with significant coding
  • B. Customer Story
  • C. Customer 360 view
  • D. Multiple tabs, such as Overview.Biling. and Usage
  • E. Rate Comparison

Answer: C,D,E

Explanation:
The Energy and Utilities Cloud Console is designed to provide a comprehensive, integrated view of customer data and utility-specific operations. Features like Multiple tabs, including Overview, Billing, and Usage, enable users to access various aspects of customer information and service details from a single interface. The Rate Comparison feature allows for the comparison of different energy rates directly within the console, facilitating better customer service and engagement. The Customer 360 view offers a holistic overview of the customer's interactions, services, and preferences, providing valuable insights that drive personalized customer interactions and improved service delivery.
References= Salesforce Energy and Utilities Cloud documentation highlights these features as part of the console's capabilities, emphasizing the enhancement of user experience and operational efficiency through integrated views and functionalities.


NEW QUESTION # 25
An energy company must include a clause about additional operational costs in contracts that exceed 10 MegaWatts in their DOCX Template. The information about energy volume is already available in the Contract object.
How should the administrator proceed to include this condition in the document template to show this clause only when the contract energy volume is higher than 10 MegaWatts?

  • A. Create a custom formula m DataRaptor Load.
  • B. Create a custom field in the Contract object
  • C. Create an Apex Class
  • D. Create a custom formula m DataRaptor Extract

Answer: D

Explanation:
To include a specific clause in a DOCX template based on the condition that the contract energy volume is higher than 10 MegaWatts, creating a custom formula within a DataRaptor Extract is the appropriate approach. This method allows for dynamic content generation in documents based on data-driven conditions. By utilizing a custom formula in DataRaptor Extract, the administrator can specify that the additional operational costs clause should only appear in the generated document when the contract's energy volume exceeds the defined threshold. Reference = The use of DataRaptor for dynamic document content generation is detailed in the Salesforce Industries CPQ documentation, where it outlines how to use DataRaptor Extracts to manipulate and conditionally display data in templates: https://help.salesforce.com/articleView?id=industries_cpq_dataptor.htm&type=5


NEW QUESTION # 26
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